Our Achievements

2650+

Cities Covered

1M+

Shipments Daily

3850+

Facility Centers

1008086 sqft

Total Warehousing Space

27000+

Pin Code Coverage

30000+

Delivery Partners

Why Ecom Express

Quick On-boarding
  • Free and fast set up
  • Effortless, secure, and compliant processes
Expansive Reach
  • 27000+ PIN codes
  • 25 States full coverage (100 percent PIN codes, including villages, covered)
  • Presence in all-state
Single Dashboard with Real-time tracking and full visibility
  • Point-to-point validations in a seamless manner with total transparency and visibility
Direct control over shipment
  • Reach our Customer Service directly to get first-hand information about shipments
  • Manage distribution on a minute level to optimize customer satisfaction
  • Verified returns
Real Time Closures
  • Get real-time closures on issues by interacting directly with our service agents
  • Flexibility not only in SLA terms but also in the delivery mechanism where necessary to address specific problems, like delayed deliveries and RTOs
Efficient Handling of Exceptions
  • Whether 10 orders or 10,000 orders, provide instructions at individual shipment levels to handle escalations and faster resolutions
  • Dedicated dashboard

Ecom Express Services

Take advantage of our services and solutions designed to meet all of your shipping requirements.

Forward Logistics

  • Safe, reliable pick-up and delivery of online orders
  • Automated information systems for end-to-end order tracking
  • Pre-paid and Collect-On-Delivery (Cash/Digital payment solutions)
  • On-time Cash-on-delivery (COD) remittances
  • Guaranteed Last-mile delivery of the orders in India within 24 to 72 hours, all round the year, including Sundays/Holidays

Reverse Logistics

  • Timely pick-up and delivery of return products back to partner establishment within 24 to 72 hours of intimation, every day for 365 days a year – including Sundays/Holidays
  • Supported by ready-to-ship packaging and best-in-class process capabilities

QC Reverse Logistics

  • Doorstep Quality Check enabled Reverse Pickup Solutions for various product categories
  • Curbs return-related leakages
  • Quality Check subject to product conditions and other parameters meeting seller’s return policy

Key Customers and Testimonials

Track your Order Post your Query Call us on: +91-8376888888